Capital Document Solutions has again been appointed by Scottish Procurement as a supplier on the Scottish Government’s National Framework Agreement for Office Equipment.
Scottish Procurement has awarded a national multi-supplier Framework Agreement for an initial 24-months. There is the option to extend the agreement by two further 12-month periods.
“We are a long established and major independent Scottish dealer. I am delighted that we have again been appointed as a supplier to the latest Scottish Procurement Framework Agreement, commencing 3rd June, 2017.
We will continue to build on our well established reputation for providing market leading products and document solutions matched by our outstanding client service and support.” Tom Flockhart, Founder and Managing Director
Totally dedicated to the Scottish Procurement Marketplace
Capital has over 38 years experience in operating across the Scottish public and private sectors. We manage contracts requiring a single device to large installations of hardware and Print Management software involving multiple locations throughout Scotland.
We are passionately committed to giving our clients sound, professional advice, first class products and outstanding after-sales support. Our 5 long-established regional branches and service centres ensure that we are well placed to service the Scottish market.
We have a proven track record and reputation. You can be assured all elements of your contract are conducted effectively by our experienced and professional local teams. These include management, billing, technical support and end-user training.
Market leading brands and products
As a major independent Office Equipment dealer, we offer an extensive range of market-leading products from the industry’s top brands.
These include Multi-functional devices, Printers, Copiers, Large Format devices, digital scanners and 3D Printers. We also provide Print Management, Fleet Management and Enterprise Content Management solutions.
Our latest generation of products and software, along with associated services will continue to deliver substantial cost savings. We will improve your document processes and ensure that your organisation benefits from the best possible document solution.
A truly national service with a local feel
We employ over 200 staff including 70 field service and IT support engineers. We operate from long-established branches in Edinburgh, Glasgow, Dundee, Aberdeen and also Inverness. All our staff are dedicated to providing the highest standards of customer service across the whole geography of Scotland.
Our local teams deliver and install your equipment and software, provide “on and off-site” training and also ongoing field technical support.
Our experienced call controllers at our regional service centres understand the geography of your area. They will, therefore, handle your service call promptly and efficiently. Providing national cover through our local branch network also means our sales and support staff have minimal environmental impact travelling to and from client’s premises.
Commitment to Quality and Standards
We are fully accredited to the following standards:-
Winning the Government Opportunities (GO) Award for Best Service to the Public Sector in 2012 and again being a finalist in 2016 further confirms our dedication to providing the highest level of service and support in our marketplace.
Here to help you
The experienced Capital team is here to help the Scottish public/voluntary/charity sectors take the pain and complexity out of office equipment and also document solutions procurement. We will help you reduce your paper mountains, improve document efficiency, reduce energy bills and also drive down operating costs.
Posted in Public Sector