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Public Sector

Highland Office Equipment is part of the Capital Document Solutions group. So, we are pleased to be a supplier on the Scottish Government’s National Procurement Framework Agreement for Office Equipment – SP-16-013-03.

Scottish Procurement Procurement Framework

This means that Public Sector organisations can rent or buy photocopiers, printers, scanners and much more at Government Contract Prices.

These bodies include Local Authorities, Central Government, Health Authorities, Higher Education, Fire & Rescue, Police Authorities and also Voluntary / Charitable Organisations.

This Framework Agreement has been established for the Scottish Public Sector. It aims to take the hassle out of acquiring office equipment and significantly reduce costs and ensure that Approved Suppliers provide the best possible advice on the most suitable products and document management solutions.

For more details please visit the Capital Document Solutions Scottish public sector web page.

Alternatively, you can read the details in our Public Sector flyer.


Market-leading products for the Public Sector

As a major independent Office Equipment dealer, we offer a wide range of market-leading products from the industry’s top brands.

These include multifunctional devices, printers, photocopiers, large format devices, digital scanners and 3D printers, as well as print management, fleet management and content services.

By introducing print management software, organisations will also achieve a reduction in the amount they spend on copying / printing.


 The highest level of service and support for the Public Sector

We won the Government Opportunities Award for Best Service to the Public Sector in October 2012 and again being a finalist in November 2016 and October 2018 further confirms our dedication to providing the highest level of service and support in our marketplace.

GO 2016/17 Best Service Award FinalistGO 2012/13 Best Service Award Winner

Typical Key Performance Indicators HOE regularly exceeds


Procurement Framework Buyers’ Guide

For the latest information relating to the Scottish National Framework Agreement for Office Equipment (Ref SP-16-013-03) as of the 3rd of June 2017 please refer to our Buyers’ Guide.

The Buyers’ Guide will help you with all elements of the buying process under the Framework Agreement. This includes information on how to acquire equipment and services via Direct Buy, Mini Competition or Tender.  You can download your copy by clicking on the Download button above.  You can also visit the Scottish Government website for more details on the Framework.


Commitment to quality and standards

Finally, we are fully accredited to the following standards:

ISO logos

Cyber Essentials

University of the Highlands and Islands

University of the Highlands and Islands

“We have been delighted with the cost and environmental savings, combined with a first class level of service and support provided by Capital through our new contract, who have taken a proactive approach to managing our contract from day one.”

Please see the full case study

Strathclyde Partnership for Transport, Glasgow

Strathclyde Partnership for Transport, Glasgow

“We engaged with Capital for a centralised print, copy, scan and fax solution. During a short installation period a total of 60 new devices were installed to replace an ageing print fleet in excess of 150 machines. Capital’s experience in deploying similar solutions was evident and extremely valuable when it came to understanding our specific needs. Their commitment to ensuring all our staff received appropriate training was a great contributor to the new document solution being well received by everyone. I would not hesitate in recommending their services.”

Aberlour Scotland's Children's Charity

Aberlour Scotland's Children's Charity

“Capital have significantly reduced our printing and copying costs. The roll out of 27 geographically dispersed devices across Scotland went without a hitch. Capital’s trainers trained users on all the features and benefits of the new devices. Everyone at Capital has been helpful, professional and a joy to work with.”

Apex Trust, Edinburgh

Apex Trust, Edinburgh

“As a leading voluntary sector organisation, it is very important for us to receive value for money as well as good service from our suppliers. We have a long standing business relationship with Capital covering all of our services throughout Scotland and their service and support has been excellent.

We have been delighted with the cost and environmental savings, combined with a first class level of service and support provided by HOE through our new contract.

“HOE have taken a proactive approach to managing our contract from day one.”

Mike Burns, LIS Customer Services Manager, University of the Highlands and Islands

Learn how to acquire office equipment from HOE using the Framework Agreement - View our Buyers' Guide