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The Capital Document Solutions Team

Testimonials

As the largest independent Scottish office equipment supplier, we offer printing solutions tailored to meet & exceed your requirements. As a result we’ve gathered a mountain of testimonials over the years.

Ben Nevis - a mountain of testimonials

HOE has forged long term relationships with many top manufacturers such as Konica Minolta, Hewlett Packard, Canon, RicohSenator, Sven Christiansen, Bisley, RH and Torasen. These manufacturers have relied on us to achieve excellent sales levels of their products within the Highlands and Islands area. Clients include Comhairle nan Eilean Siar, The Highland Council, NHS Highland, UKAEA, HIE, Lifescan, Baxters and Tulloch Homes. Also we have numerous large, medium-sized and small businesses.

Our company’s future is assured with sales and profitability continuing to increase steadily as the Highlands and Islands develops into one of the most rapid growth areas within the UK. We are well placed to meet the needs this development brings. As technology changes further and new office developments are built, new equipment and office furniture sales opportunities continue to evolve.

Here are some of our client testimonials

“I have always found HOE very helpful, open to negotiation and competitive, but price is not everything. They are always able to cater for the remote locations of many of our site offices.

Their technical department is efficient and often provides remote guidance to fix non-critical issues. When an on-site visit is required to fix a more serious issue, the engineers have always responded quickly and fixed the issue efficiently. Often they provide useful technical information for future reference.

I would have no hesitation in recommending HOE as a office equipment supplier. We have used them for over 15 years and are happy to continue doing so.” 

RJ McLeod

“When reviewing our print services contract, we felt that there could be improvements in both the service level and cost. I was impressed by the level of detail HOE went into to review our current set-up.

They reconciled current usage and provided a detailed proposal on how they could help us. We compared them against some big industry names. We found that their ethos and values closely matched our own at Johnstons.

Once we decided to proceed with HOE, they helped us every step of the way: through the hardware changeover, configuration and staff training  –  across all our sites. They’ve built up a good rapport with my IT team and delivered on their promises.”

Johnstons of Elgin

“We decided on the Ricoh multifunctional devices and printers that HOE supplies, and also opted for support and maintenance services. We reviewed the market extensively.

After a thorough process, including testing, we felt HOE and its printers were the best fit for our requirements. The new devices have improved scanning and paper-saving capabilities, which is helping us towards our environmental aspirations.

HOE was a pleasure to work with and staff are always helpful and very knowledgeable. They went out of their way to help us find a suitable product and contract that would fulfil our requirements.”  

Gordon & MacPhail

“Many thanks to Richard and the staff at Highland Office Equipment for delivering a first class service from quotes and visuals through to delivery, installation and after sales service.

We tried and tested a multifunction Ricoh printer and haven’t looked back. We have the capacity to print and scan at the same time saving valuable time. Frequently printed documents can be stored in the memory and printed direct from the machine and meter readings and toner levels are sent electronically and toner arrives at our premises effortlessly.

I would highly recommend HOE, having used them for our printing requirements and items of furniture, again delivery and installation was seamless and all of the staff were helpful and knowledgeable.”

Campbell & McConnachie

Relevant pages

Quality Accreditations

Quality Accreditations

We're proud to have achieved a large number of accreditations and awards from suppliers and industry bodies.
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Our Environment

Our Environment

We always take our environmental responsibilites very seriously as a key management priority.
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Our Values

Our Values

We're passionate about our people, integrity, and society. Attitude is as important as the skills that our employees bring to their roles.
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